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Operational Excellence
For businesses where the operational constraint is costing margin, service, or speed.
What we do
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S&OP & Integrated Business Planning
The cross-functional planning rhythm that aligns commercial, operations, and finance, with executive-level decision rights and a sustainable cadence.
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Inventory Optimization & Open-to-Buy
Inventory productivity, OTB discipline, and the financial process that prevents drift.
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Logistics, Distribution & Customer Service Operations
Network design, 3PL strategy, and the customer-facing operations that determine perceived service.
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Supply Chain Resilience & Geopolitical Risk
Tariff response, sourcing diversification, FTZ strategy, and the operational levers that protect margin under disruption.
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Supply Chain Transformation & Operating Model
Full transformation of the supply chain organization, technology, and process — including from-scratch builds for new market entry.
Examples of our impact
Levi's global inventory strategy & implementation
Directed $2.6B in omni‑channel inventory across 23 markets, improved forecast precision, reduced stockouts, and unlocked working‑capital savings. Elevated OTB, S&OP, and supply chain planning performance through redesigned processes and tighter cross‑functional governance. Spearheaded the enterprise rollout of O9, owning both process architecture and technical build, and introduced AI/ML‑driven demand and inventory models that materially improved planning accuracy and inventory turns.
Lidl US supply chain build, zero to 150+ stores
Spearheaded a store operations strategy to expand Lidl to 150 US doors, driving a 25% increase in on‑shelf availability through optimized inventory systems — determining warehouse locations and customs operations for US importation, mapping process workflows from buying through POS, designing end‑to‑end store operations, and scaling to 150+ stores across the US East Coast, ultimately growing to $5B annual‑revenue business.
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DBI Canada multi-brand Oracle implementation
Post‑PE partnership, modernized planning from fragmented Excel files to a unified ERP (Oracle) platform across three brands—driving a 20% improvement in SKU productivity, 40% improvement in inventory turnover, and cutting old‑age inventory in half.
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Our practice leaders
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JOE HENWOOD
San Francisco
Joe focuses on supply chain and operations at The Convened, leading inventory, planning and S&OP work for brands that need their operations to keep pace with their ambition. He brings 25+ years across Levi Strauss & Co., Gap, NetApp, PwC and Nabisco.
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EVELYNE GARREAU
Paris
Evelyne focuses on supply chain and customer operations at The Convened, leading planning transformations that lift forecast accuracy, service levels and inventory turns. She brings 20+ years across Salomon, Columbia Sportswear and Jack Wolfskin in the sports and outdoor sectors.